Privacy Policy

Information We Collect

When you contact Harmony Impex through this website, telephone, email, WhatsApp or an enquiry form, we may receive information such as your name, company name, phone number, email address, location and the details of the textile machinery or service you are interested in.

How We Use Information

We use the information you provide to respond to enquiries, share relevant product information, prepare quotations, coordinate business communication, provide customer support and improve our products, services and website experience. We do not use enquiry information for purposes unrelated to our legitimate business communication.

Website and Technical Information

Our website or services used by the website may collect basic technical information such as browser type, device information, pages visited and similar usage data. This information may be used to maintain website performance, security and usability.

Sharing of Information

Information may be shared with employees, service providers, logistics partners, manufacturers or other business partners only when reasonably required to respond to an enquiry, fulfil a business requirement or provide requested products and services. We do not sell personal information as a standalone commercial product.

Data Security and Retention

We take reasonable measures to protect information in our possession. Information may be retained for as long as reasonably necessary for enquiry follow-up, business records, customer service, legal obligations and legitimate business purposes.

External Links

This website may contain links to third-party websites or communication platforms. Their privacy practices are governed by their own policies, and Harmony Impex is not responsible for the privacy practices of third-party services.

Privacy Enquiries

If you have a question about information you have submitted through this website, please contact Harmony Impex using the details available on our Contact Us page.